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Privacy Policy

CHRISTOPHER ELBOW CHOCOLATES LLC WEBSITE PRIVACY POLICY

This document was last updated on October 26, 2023.

1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

This website ("elbowchocolates.com") is owned and operated by Christopher Elbow Chocolates, LLC. Christopher Elbow Chocolates is committed to protecting your privacy and using data responsibly. This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you or your computer interacts with our website. You agree to this Policy by displaying, using, or accessing the Christopher Elbow Chocolates Website, by registering for an account on the Christopher Elbow Chocolates Website, by placing an online order on the Christopher Elbow Chocolates Website, by submitting any information to the Christopher Elbow Chocolates Website, or by allowing or authorizing any person to do any of the same on your behalf. By accessing www.elbowchocolates.com, you acknowledge and fully understand Christopher Elbow Chocolates LLC's Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement. Questions and concerns regarding this Policy should be directed by e-mail to [email protected].

2. PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in the services of Christopher Elbow Chocolates are encouraged to participate in industry privacy initiatives and to take a responsible attitude toward consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. INFORMATION WE COLLECT AND HOW WE USE IT

Christopher Elbow Chocolates LLC collects certain information from and about its users in four ways: using Google Analytics and Microsoft Clarity, directly from our Web Server logs, the user, and with Cookies.

Google Analytics and Microsoft Clarity

Christopher Elbow Chocolates uses features of Google Analytics. Google Analytics does not store any visitor-specific data, and we will not use visitor-specific data in any way related to Google Analytics. Statistics such as IP Address, pages visited, demographics, location, and other basic user information are reported for us to better make informed decisions about how to make our site more relevant and easy to navigate for our users. Google offers an opt-out installation that works with your browser if you do not want your data reported through Google Analytics: https://tools.google.com/dlpage/gaoptout/ and we encourage anyone using our site to opt-out if they are so inclined. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include your Internet protocol address, the kind of browser or computer you use, the number of links you click within the site, the state or country from which you accessed the site, the date and time of your visit,  name of your Internet service provider, web page you linked to our site from and specific pages you viewed on the site.

Use of Cookies

Christopher Elbow Chocolates LLC may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server to uniquely identify your computer. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. Christopher Elbow Chocolates LLC reserves the right to share aggregated site statistics with partner companies but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value. We may set and use cookies to identify which pages of our site are being used. This helps us analyze data about our site's page traffic and improve our website in order to provide a superior user experience. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, be aware that this may disable some of the functionality on our Website.

Personal Information Usage

Visitors to our website can register to create an account from which to make purchases. When you register, we will request some personal information such as name, address, email, telephone number, password, and any other relevant information. You may be at this time subscribed to email and/or physical mailing lists, which you can unsubscribe from by clicking the link at the bottom of any of our emails or by emailing [email protected] and requesting removal from lists. We also collect the names, addresses, and phone numbers of any individuals whom you add to your personal address book as a registered customer. We recommend that you keep all user information such as user IDs, passwords, and other information secret and not share this information with anyone else. We cannot be responsible for any use of this information by another party if it is obtained via the use of your account ID (email in our case) or password. Please note that Christopher Elbow Chocolates will never e-mail you to "phish" for (convince you to disclose) your user ID or password or any billing information with regards to our website via e-mail. If you are purchasing a product, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. Our current credit card gateway partner is Stripe, and they store customer information on their secure servers, where it is protected via proprietary methods. Their privacy policy can be viewed here: Stripe Privacy. For other types of registrations, we will ask for only relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

- To fulfill your service requests for services.

- To protect ourselves from liability

- To respond to legal process or comply with the law

- In connection with a merger, acquisition, or liquidation of the company.

4. USE OF WEB BEACONS OR GIF FILES

Elbowchocolates.com web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Christopher Elbow Chocolates LLC to count users who have visited those pages and to deliver co-branded services. Christopher Elbow Chocolates LLC may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third-party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Christopher Elbow Chocolates LLC prohibits Web beacons from being used to collect or access your personal information.

5. MARKETING EMAIL AND TEXT COMMUNICATIONS

At various points on our website, you have the option to subscribe and receive emails and/or text messages about our products and special offers. In addition, if you provide us with your email address when you register online, place an order online or by phone, opt-in to receive our emails, shop online, request a catalog, participate in a contest, promotion, or survey, you may be automatically added to our email list and receive marketing or even printed promotional material from us. Christopher Elbow Chocolates will not share your email address or mobile phone number with outside parties. Email addresses and mobile phone numbers are only used for direct marketing communications to our customers. If you do not wish to receive Christopher Elbow Chocolates marketing emails and/or texts, you may opt-out, out or unsubscribe, by clicking on the unsubscribe link found at the bottom of all Christopher Elbow Chocolates marketing emails or for texts, by replying STOP. You also have the option to email our customer service department at [email protected] with “Email Unsubscribe” or "Text Unsubscribe" in the subject line and your name, email address, or mobile number within the body of the email.

6. ACCESSING WEB ACCOUNT INFORMATION

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information upon request by sending an email to our support attendant at [email protected] with the subject line "Online Account Query".

7. OPT OUT OF DATA COLLECTION

As described above, we collect information on our website, and, if available, our mobile apps, and share that information with third parties, including advertising partners, in order to show you ads on other websites that are more relevant to your interests, including ads that promote our products and services. We may do this through the sharing of personal information we collect when you visit our websites, and, if applicable, our mobile apps, and through cookies and similar technologies. These activities may be considered a “sale” or “sharing” of your personal information under certain U.S. state privacy laws. Depending on where you are, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below. To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, please click here. You will need to renew this choice if you clear your browser cookies or if you use a different browser or device. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are we will treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser you used to visit our website.

8. CHANGES TO THIS STATEMENT

Christopher Elbow Chocolates LLC has the discretion to change this privacy statement at any time without notice. When we do, we will also revise the "updated" date at the top of this Privacy page; such changes shall then be effective immediately. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

9. CONTACTING US

If you have questions regarding our Privacy Statement, its implementation, and/or our general practices, please contact us at [email protected] or send your comments to :

Christopher Elbow Chocolates LLC

Attention: Privacy Statement

2725 Holly St

Kansas City, MO 64108

Christopher Elbow Chocolates LLC will try to promptly respond and resolve any problem or question.